Privacy Policy

This privacy policy explains how our organisation (Acesure Limited and its subsidiaries) uses the personal data we collect from you when you use our website. “Acesure” and “Acesure Consulting” are trading names of Acesure Limited.

We collect the following data:

Personal information (Name, email address, phone number)
Other information relevant to customer surveys and/or offers

Lawful basis for processing your data

Acesure and its subsidiaries will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Acesure would like to keep in touch with you to let you know about its latest news and provide you with updates on relevant products and services for marketing purposes; to communicate with stakeholders, potential and existing customers and others who expressly choose to submit their personal data through our website. We value your privacy and will only process personal data in these circumstances where your consent is first provided by you. You have the right to withdraw your consent at any time by contacting us via email: info@acesure.co.uk
Where it is necessary for the purposes of performing an existing contract to which you are a party or to take steps at your request before entering into such a contract.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We make sure we consider and balance any potential impact on you and your rights before we process your personal data for our legitimate interests. This may include activity for legitimate business purposes and for developing customer relationships, such as:
Contacting you as a potential or existing customer for the purposes of selling goods or services
To provide useful, informative and relevant information to you about our services and to grow our business
To enable us to enhance, modify, personalise or otherwise improve our communications for the benefit of our customers and stakeholders
Where we need to comply with a legal or regulatory obligation that we are subject to.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

Register your interest in our products and services online or place an order
Voluntarily complete a customer/research survey or provide feedback on any of our message boards or via email
Use or view our website via your browser’s cookies
Submit your personal documents
We may also receive your data indirectly through referrals.

How will we use your data?

We collect your data to understand your needs and provide you with a better service, and for the following reasons in particular:

Internal record keeping
Improvement of our products and services
Email you with special offers on other products and services we think might be of interest
Process your order, manage your account
Confirm job applications.
Respond to an enquiry you have submitted
Process an order you have submitted
Carry out our contractual obligations
Remind you about licence renewal dates
Inform you of products or services offered by Acesure
Notify you of Acesure news
Send whitepapers or literature
Seek your feedback on the services we provide
Process a job or apprenticeship
Notify you of vacancies or placement opportunities
Improve your website experience
Personalise your repeat website visits
Conduct market research

How do we store your data?

We store your data on two different platforms:

On-premises server
Public and private cloud-based storage

We may need to transfer and store information outside the European Economic Area (EEA). It may also be processed by persons operating outside the EEA. Where we send your personal data outside the EEA we will ensure that any organisations we work with have the same commitment to privacy as us. By submitting your details, you agree to this transfer. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will only hold your personal data in a form that permits identification and for no longer than is necessary for the purposes for which it was processed. Any personal data that is required for purposes of the conclusion and execution of agreements with business customers, suppliers and business partners or for considering bids or tenders will be held during the duration of the contractual relationship and up to 6 years thereafter. Unless we process and approve a request to delete your data, we will hold your data for 6 years from the point at which we first processed your data for marketing purposes.

Marketing

Acesure may send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Acesure from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please send an email to info@acesure.co.uk

What are your data protection rights?

Acesure would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request for copies of your personal data from Acesure. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Acesure corrects any information you believe is inaccurate. You also have the right to request Acesure to complete information you believe is incomplete.
The right to erasure: you can request that we delete the information we hold on you by contacting us using the contact details below. The right to restrict processing – You have the right to request that Acesure restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Acesure, processing your personal data, under certain conditions.
The right to data portability – You have the right to request that Acesure transfers the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@acesure.co.uk

Call us at: +44 (0) 3333 398583
Or write to us:

Acesure Limited
128 City Road, London,
United Kingdom, EC1V 2NX

Privacy policies of other websites

This website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Acesure keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 31 January 2023.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us an email: info@acesure.co.uk